Supervisors to consider technology upgrades to TulareWORKs systems

The Tulare County Board of Supervisors on Tuesday will consider approving a slew of technology enhancements along with a million-dollar price tag for the county’s welfare department.

The matter is on the board’s consent agenda. These items are considered routine and not typically pulled for separate discussion unless requested by a board member.

Included in the enhancements are upgrades to the TulareWORKs hardware and software on all computer equipment; upgrades to TulareWORKs’ network management software, which allows the county’s Information and Communications Technology department to manage its wireless devices; upgrades to its server management hardware; training associated with the additional and upgraded software; improvements to security for TulareWORKs’ phone systems; additional mobile devices; upgrades to TulareWORKs’ call center software; and upgrades to TulareWORKs’ video conference system.   

According to a staff report in Tuesday’s agenda, the total cost for the projects is about $1.1 million, with federal and state funding covering 85 percent of the costs and the county dishing out a 15 percent match at roughly $160,700.

Staff with the county’s IT department said that without the enhancements, many of the TulareWORKs systems run the risk of failure. Staff also said with approval of the projects, Tulare County will be improving its use of back- and front-end systems for TulareWORKs and benefit other county services.

The board is set to meet at 9 a.m. Tuesday, in the county administration building, 2800 W. Burrel Ave. in Visalia.

To view Tuesday’s agenda in its entirety, visit http://bosagendas.co.tulare.ca.us/.

To listen in on Tuesday’s meeting, visit http://tulare.granicus.com/viewpublisher.php?view_id=2 and click on Live Event.